The Department of Motor Vehicles, most commonly known as DMV, is the official agency in charge of anything that has to do with vehicles, from registration of a car to the issuing of a driver’s license to safety and emission inspection.
DMV Cannot:
• Give legal advice or discuss a case prior to investigating a complaint.
• Act as a go-between to settle contract terms for buyer or dealer.
• Investigate complaints against private parties, unless the complaint is for suspected odometer mileage fraud, counterfeit/fraudulent/forged DMV documents, or they are acting as an unlicensed motor vehicle business.
• Recover money or property for the consumer.
• Investigate most complaints about the condition of used cars. “AS-IS” on a contract or Buyers Guide, displayed on the used car window, means you will pay all repair costs after you sign the contract, not the dealer. (Safety equipment problems are handled by the California Highway Patrol.)
• Resolve disputes over money owed to or by another party.
• Force a dealer to take back a vehicle after a contract is signed.
• Investigate verbal agreements or statements, made by the dealer, about the vehicle.
To find more information about the DMV visit DMV.org. DMV.org is the flagship brand of OnlineGURU Inc., a privately owned start-up aiming to simplify the lives of the online community.
They simplify DMV-related information to save our users time and money. Why? Because we’ve learned along the way that offering the community a useful site and encouraging our users to share what they know benefits millions of people.
As a comprehensive guide to the DMV, we cover hundreds of thousands of topics to make dealing with the DMV much easier. Sometimes we even save our users a trip to the state agency office or from waiting on hold for hours listening to smooth jazz.
We believe in contributing to a need greater than our own, and we continuously explore better ways to utilize the Internet to keep life simple.
